A fire can happen anywhere at any time. The most important thing to remember is DO NOT PANIC! In the event of an emergency, the hotel will communicate with all guests by announcing the status of the alarm on the public address system.

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If a fire is in your room: Immediately notify the front desk of the fire in your room. Get out of your room, making sure the door closes behind you, and sound the fire alarm by pulling a red pull station located on either end of the hallway next to the stairs. Exit by using the stairs and go to the ground floor and wait for instruction from security.

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If there is a fire on your floor: If you hear the fire alarms going off on your floor you may be told to evacuate the building. NEVER USE THE ELEVATORS DURING AN EMERGENCY EVACUATION – ALWAYS USE THE STAIRS!!!

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1. Make sure to take your keycard with you when you leave. TIP: Always leave your room keycard in the same location while in your room.

2. Check ALL doors BEFORE opening them. Lightly touch the door or door knob with your fingers or the back of your hand to see if it is hot. If there is smoke or the door is hot, DO NOT OPEN IT. If the door is not hot and there is little or no smoke, then open the door slowly and proceed to the closest fire exit stairs located at either end of the hallway.

3. If you are able to get out of your room but there is smoke in the hallways, move through the building by crouching low to the floor. Stay as low as you can as you move through the building as there will typically be less smoke and fumes located near the floor. In addition, placing a wet cloth over your mouth and nose may help you breath better in a smoky environment.

4. Get to the ground floor and follow the directions from security and/or emergency personnel, they will tell you when it is safe to go back into your room.

5. If you believe someone is still trapped inside the hotel room or floor where the fire is, notify emergency personnel so a trained and equipped professional can begin the rescue process.

6. NEVER ATTEMPT TO GO BACK TO THE BURNING FLOOR OR BURNING ROOM ONCE YOU ARE OUT!!!

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If you cannot get out of your room: If you cannot safely get out of your room then stay there and close the door so the fire doesn’t come into your room. STAY CALM!!

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1. Immediately call the operator or front desk by pressing 0 on your phone and tell them that you are trapped in your room. If you cannot reach them then dial 9 for an outside line and then 911 for the fire department.

2. If the hotel phones are not working, use a cell phone to call 911 if you have one available.

3. Turn “off” the air conditioner in your room. This way you can prevent smoke from being pulled into your room.

4. Place wet towels, sheets and other material around the door and in the air vents to seal off smoke.

5. If you have a bathtub in your room, fill it with water. This way you can quickly re-moisten the wet clothes that are keeping smoke out and have wastebaskets or ice buckets nearby for carrying water if needed.

6. Hanging a sheet or noticeable item of clothing from the window will help signal your location to the emergency personnel.

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If you are in an elevator: If you happen to be in an elevator and smoke is detected in one of the elevator shafts, all elevators will immediately descend to the lobby, the doors will automatically open and the elevators will remain on the ground floor until the alarm is cleared.